Ordering

• Product Availability
• Backorders
• Manufacturer Warranty
• Payment Methods
• Special Pricing

Shipping & Returns

• Order Tracking
• Shipping Rates
• Shipping Methods
• Returns Policy
• Shipping Policy

Why LightingDirect.com?

• Safest Place to Shop
• Best Value
• Reasons to Shop
• Security & Privacy

Our Company

• About Us
• Contact Us
• Terms of Use
• Affiliate Program
• Network of Stores
• Become a Vendor
• Professional Accounts

Best Value on the Web

We offer the best value of your product on all purchases.

• Price
• Selection
• Search
• Availability
• Service
• Security
• Network of Stores
• United Airlines Mileage Plus

Price

We don't have sales every 5 minutes or "false discounts" marking up products so we can just advertise a sale. We offer a solid low price to start with on all of our products. When we do run a sale, we are bringing you a true additional savings because we want to share an additional discount that we may receive from our manufacturers.

Selection

We have one of the largest selections of products - on or off the Internet. LightingDirect.com has shopping by brand, type or project, different applications, and price. No matter how you shop, we have the selection to complete your project.

Search

Since we have the selection, our website has the tools to help you find it. Organized by categories and powerful search drill-down tools to narrow by almost any means. We constantly refine our search tool to provide the most relevant results. Even if you cannot locate your item online, we still have a human touch - our product specialists can find products based on your needs, make suggestions or answer any questions to help you get the right item.

Availability

We use over 50 warehouses and partner with over 20 vendors to ship an item as fast as possible, even when on backorder. If an item has been sold out or is made-on-order, we often can ship direct from a manufacturer to you. Most of our smaller products (lighting and accessories) can be shipped by expedited means, faster than just ground shipping to help you if time is a factor.

Service

We help. Often, you walk into a store and someone may point you in the correct direction, but can they answer a technical question? We offer trained staff who provide the help you need, available by phone, email, fax, written or online live-chat. We even call a manufacturer on your behalf to solve a problem. Service does NOT stop at the order, but continues through order completion and beyond.

Security

Secure checkout, encrypted payment information, protected privacy, screened employees, post-order fraud assessment, hacker tests, and more. Click here to view all the ways we protect your information and make LightingDirect.com the safest place to shop on the web.

Network of Stores

When buying with LightingDirect.com you have an account with Improvement Direct, Inc Network of stores. With your single account you have access to the largest online network of home improvement and home decor websites.

United Airlines Mileage Plus

LightingDirect.com has partnered with United Airlines to offer bonus United Mileage Plus miles for any purchase made. Earn miles per $1 spent on purchases with LightingDirect.com.