Shipping & Returns

Why LightingDirect.com?

Our Company

Reasons to Shop LightingDirect.com


  • Free shipping on all Ground orders over $49, and freight on orders over $499.
  • NO Sales Tax: Save 7.25%. Excludes orders shipping to California.
  • NO restocking fees - don't like it? Send it back, no problem.
  • Lowest price online guaranteed. We accept competitors' coupons - just call or chat.
  • 110% Price Match Guarantee - call to receive this discount. *Excluding all Minka brands.
  • 500,000+ home improvement products shipped.
  • Over 50 warehouses, 30 manufacturers, 20+ direct-vendor relationships.
  • Ranked no. 80 on Internet Retailer’s Top 500 (Source: Internet Retailer, 2010)
  • Trained Product and Customer Service Specialists, NOT Out-sourced.
  • Helping Customers and Selling Products Online since 2000.

 *Bizrate Score Updated Daily at 12:00am PST. All other information Last Updated 12/02/2013 at 9:14 AM PST



"You were the top hit on a Google search, but I didn't stop there. I checked all of the other online retailers of lighting products before going back to your site to place the order. This was mainly due to a combination of name recognition (already knew your company) and competitive pricing (within $1.00 of other vendors)." Bizrate Comment 11/29/2013

"I absolutely LOVE this company. My salesperson is awesome! We're building a new house, selecting and ordering fixtures. Our rep is very responsive. Appreciate it!!" Bizrate Comment 11/25/2013


"Phone staff courteous and helpful. I received my products and love the handles, they look beautiful. I would highly recommend Build.com" Bizrate Comment 12/1/2013

"Had a very enjoyable shopping experience with build.com. The price was compatible, the staff was knowledgeable and easy to work with. I will for sure shop with them again on future purchases." Bizrate Comment 11/26/2013


"Great site, very helpful. It doesn't let you order a tub faucet without telling you what "rough in" kit you need to go with it. Prices are great, insant chat is great. Much more efficient than even going to Lowes and having them order for you ( their technology doesn't work, so to have them try to find what you needed was painful)." Bizrate Comment 11/27/2013


"Very Competitive Pricing And Quick Delivery. Very Satisfied with purchase. Will Definitely recommend to friends and family."  
Bizrate Comment 11/26/2013


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