110% Low Price Guarantee!

We want you to feel confident that you are getting the best price possible for your products. If you find a lower advertised price on any item you purchase from our site within 30 days after your purchase, let us know and we will happily match their price, then beat it by 10% of the difference.*

*There are some rules to follow:

• Price comparisons must be on the exact same item, same options, and the items must also be factory firsts.
• The retailer must be an authorized dealer of the products.
• The product must be a stock item, available for shipment, and not be on extended backorder or production time.
• The price is published and/or you have a written quote from a competitor.
• Excluded from the low price guarantee are all Minka Group companies.

To receive the 110% Low Price Guarantee, simply e-mail the URL (address) of our competitor along with your name, phone number, order number and details of the product you are interested in and the price difference to us at lowprice@LightingDirect.com so that we may make the pricing adjustment. You will be notified by email when any applicable credits are applied to your order.

Competitor not an Internet Company?

You can either fax or mail us the advertisement or quote along with your name, phone number, and order number.

Fax: (530) 566-1893

Mail:
LightingDirect.com
C/O Improvement Direct, Inc.
110% Low Price Guarantee
1330 Fortress St.
Chico, CA 95973

Terms and Conditions:

The Low Price Guarantee cannot be used in conjunction with any other coupon or project-pricing offer, nor does it apply to limited-quantity offers, manufacturer's rebates, closeouts, clearances, bulk quantity items, or typographical errors. Price adjustments are calculated on the selling price of the item including all applicable shipping charges. Sales tax will not be included in the calculation. Improvement Direct, Inc. reserves the right to determine whether competitors' products and/or prices reflect a true and fair comparison. We will also reserve the right to not sell any product below its cost. The low price guarantee does not include the freight cost of oversized shipments.