Minka Aire

• Please check the following possible reasons & solutions before you contact your local distributor: o Check your batteries to see if it needs to be replaced. o Check the dipswitches in both the remote and the receiver to make sure both are in the same position. o If the switches are in the correct position and the remote is not functioning, the alternative cause could be the receiver in the fan. o Check the wall switch by flipping it on and off, then retry. o If all fails, please contact us to replace the remote.

• Minka fans are designed to operate smoothly and effectively. A wobbling fan is a direct result of an incorrect assembly of the junction box. • Please follow the steps below to secure the problem: o Make sure that the “J” box is directly secured to the ceiling joist. o If wobbling persists, use the balancing kit to help secure the fan. o Check all assembly screws to make sure all are properly tightened.

• Check to see if a screw or nut is loose. • Check the fan pole mounts to make sure it's secured. • Check the mounting bracket located under the canopy to make sure it's secured. • Make sure that all your screws and nuts are tightened

• To determine the downrod size, you must determine how long the blade is from the top of the housing. Then, measure from the ceiling to the floor and subtract 7ft from your measurement. • Ceiling fans should not be more than 7ft from the floor. • Subtract 1ft from the blade to the housing measurement which will equal the measurement for the downrod size. • Example: 12ft (ceiling) – 7ft = 5ft – 1ft = 4ft downrod • If you have a standard ceiling that is 8ft high, the purchased fan should include a 3 ½ downrod for installation (does not include the San Francisco fan and Flyte fan). • Downrods can be purchased here at LightingDirect.

• Ceiling fans should not hang any lower than 7ft from the floor.

• A ceiling fan should be placed no closer than 18” to the wall.

• Follow the steps below: • Check the wall switch to see if there is a regular dimmer on the wall. This may create a restrictive power to the fan causing the motor to not operate properly. • Check the glass where the dimmer attaches to the light kit. Make sure it is tightened. • Check the light bulb to see if it is touching the glass.

• Yes. The wall remote is designed to fit into a standard wall receptacle.

• The remote controls are designed to use radio frequency to control the fan and lights. The cause of your remote turning on and off on its own may be because it is picking up another radio frequency. They are designed to pick up any range up to 40ft. If you have multiple fans in your home using different remotes, you will need to change the individual remotes to different frequencies.

• If your outdoor fan is located in a wet or damp environment, YES, you will need to purchase a compatible outdoor light kit. • If your outdoor fan is located in a dry location where moisture will not be an issue, NO, you will not need to purchase an outdoor light kit.

• Damp: Area where moisture is present but not direct. For example: bathrooms. • Wet: Area where moisture is direct. i.e. exposed to rain elements

• It is NOT recommended that a ceiling fan be hung from a plastic junction box. The “J” box should be metal and rated as a ceiling fan “J” box. These items can be purchased at your local hardware store.

• The San Francisco fan includes a 12” pre-wired downbridge hanging system. The closest you can hang the fan is 14-3/16”.

• The smallest ceiling fan that we make is the Supra 32” fan. It comes with 6 blades and a 22 degree blade pitch for maximum air movement in small places.

• Yes. Each of our fan/light controls are designed to operate separately.